• Can I cancel or modify my order after payment?

  You can modify or cancel your order only if it has not yet been shipped. We recommend contacting our customer service as soon as possible for any modification or cancellation requests.Few readers

• My bank card is declined, how can I pay?

  If your card payment is declined, first ensure you’ve selected the correct card type (Visa, MasterCard, etc.) and that your account has sufficient funds. If the issue continues, please contact our customer service. We also offer a variety of other payment methods to make your purchase easier.Few readers

• What payment methods do you accept?

  We offer a wide range of payment options: credit card, MasterCard, VISA, Apple Pay, Oney installments (3 or 4 interest-free payments from €100 for France), PayPal (including the option to pay in 4 interest-free installments from €30), Bancontact (Belgium), American Express, bank transfer or check, and Génération HDF card (available only for students from Northern France).Few readers

• Do you offer promotional codes or other discounts?

  We provide free shipping on orders over €79 via Mondial Relay and over €129 via Colissimo in France. However, we do not offer specific promotional codes. We strive to maintain fair and competitive pricing, backed by ongoing customer support. You can view our pricing policy for more details.Few readers

• I found a cheaper price elsewhere.

  At Mors And More, we are committed to offering you the best equipment at a fair price. If you find the exact same product cheaper elsewhere, we may match the price under certain conditions: The product must be identical (same model, size, color, reference). The competitor’s offer must be current, in stock, and available on a reputable site that ships to France. The compared price must be valid at the time of your request, excluding exclusive promotions (private sales, loyalty offers).Few readers

• Where can I find my vouchers?

  All the vouchers that have been credited to your account are available directly in your customer account, under the "Vouchers" section. You can view the details, check the history, and use these vouchers for your future orders.Few readers

• Are payments secure?

  Yes, all transactions on our site are fully secure. We use Payplug’s secure payment system, a leader in online sales. Payments are also protected by 3D Secure, which verifies the cardholder’s identity and protects you against fraud. 3D Secure is a mandatory step where you confirm your identity by entering a code sent via SMS or through your banking app. Once confirmed, your payment is secured and your order is confirmed.Few readers

• Can I pay in installments?

  Yes, you can pay in 3 or 4 interest-free installments using PayPal or Oney, both available on our website.Few readers